Privacy Policy

Effective Date: September 5, 2025Contag Collective LLC (d/b/a Klaro Group) (“Company,” “we,” “our,” or “us”) provides financial consulting and go-to-market consulting services (“Services”). This Privacy Policy explains how we collect, use, and protect personal information.1. Information We CollectWe may collect the following categories of information: (1) direct Information (including name, email, phone number, address, and other details you provide in forms, consultations, or contracts); (2) payment Information (including processed securely by third-party providers (e.g., Stripe); (3) device/technical information (including IP address, browser type, operating system, and website interaction data, collected via cookies or analytics tools); and (4) marketing information (including demographic or location data provided by advertising partners).We do not store card details.*2. How We Use InformationWe use collected information to: (1) deliver and support our Services; (2) process payments; (3) communicate with you about Services; (4) personalize your experience; (5) send marketing communications (with your consent); and (6) comply with applicable laws and regulations.3. Sharing of InformationWe do not sell your personal information. We may share data only with: (1) service providers that support our operations (e.g., Google Analytics, Stripe, Dialpad); (2) Vendors assisting in delivering Services; (3) Authorities if required by law or legal process.4. Data SecurityWe use industry-standard safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.5. Data RetentionWe retain information only as long as necessary to provide Services and meet legal obligations. You may request deletion of your personal data by contacting us.6. Your RightsDepending on your location, you may have rights to access, correct, delete, or restrict use of your information. To exercise these rights, please contact us.7. Email and Text CommunicationTo unsubscribe from marketing emails: use the “Unsubscribe” link.To stop text messages: reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE.8. Children’s PrivacyOur Services are intended for business use. We do not knowingly collect information from children under 18.9. International UsersIf you access our Services from outside the U.S., you consent to your data being transferred and processed in the U.S.10. ChangesWe may update this Privacy Policy periodically. Material changes will be communicated through our website or by email.11. ContactFor questions, please contact:
Contag Collective LLC
2136 Ford Parkway, #8075
Saint Paul, MN 55116
Email: [email protected]

Fulfillment Policy

Effective Date: September 5, 2025This Fulfillment Policy applies to all payments and engagements with Contag Collective LLC (d/b/a Klaro Group).1. CurrencyAll invoices are issued and payable in United States Dollars (USD).2. Payment MethodsWe accept the following forms of payment: Visa, MasterCard, American Express, and Discover.Payments are securely processed through Stripe.3. Finality of PaymentAll invoice payments are final. Klaro Group does not issue refunds or accept cancellations once payment has been received.4. Business HoursOur standard business hours are Monday through Friday, 9:00 AM to 5:00 PM (Central Standard Time).5. Support and InquiriesFor assistance, please contact our customer service team:Business Address:
Klaro Group
2136 Ford Parkway, #8075
Saint Paul, MN 55116
Email: [email protected]